Shipping & Delivery
Every piece is prepared with care before it leaves us. Here is everything you need to know about dispatch times, shipping partners, and charges.
Dispatch Timeframes
| Order type | Dispatch time |
|---|---|
| Casual & ready-to-wear articles | Within 10 working days |
| Custom-fit & formal articles | 3 – 4 weeks |
Once dispatched, local orders are typically delivered within 3 business days, and international orders within 10 business days.
Shipping Partners & Charges
| Destination | Courier | Charges |
|---|---|---|
| Within Pakistan | TCS | PKR 400 |
| International | DHL | USD 35 – 50 |
All shipping charges are paid by the customer and are calculated at checkout based on destination and parcel weight.
Customs, Duties & Taxes
International shipping charges do not include customs duties or import taxes. Any duties levied by the destination country are the customer's responsibility.
- Customs policies vary by country — please check your local regulations before ordering
- Customers in the United States should note that US customs may apply additional duties on apparel imports
Undelivered Parcels
If a parcel is refused or undeliverable and is returned to Pakistan, a refund can only be processed after the parcel safely reaches us, minus all shipping and handling charges incurred.